I am seeing blank ads. What should id do? - Publisher FAQ - FAQ

If you are seeing blank ads, please take a screenshot by holding down the “Print screen button” for Windows or “Command+Shift+4 [⌘ + ñ+ 4] for Mac. 

create a ticket by clicking here and upload the screenshot by clicking the attach icon. The more details you provide when filling out the ticket, the easier it is for our team to provide a solution.  So ensure that in addition to sharing your  city/country location, you also indicate where you are seeing blank ads.

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